Since we're incurring costs and dedicating time, manpower, technology resources and energy to your service or document preparation, our guarantee only covers satisfaction problems caused by OnlineXBRL - not changes to your state of affairs or your state of mind. In case you need us to carry the process of a service, we'll hold the fee paid on your account till you're able to start the service.

Before process any refund, we reserve the right to make best effort to complete the service. In case, you're not satisfied with the service, a cancellation fee of Twenty Percent + earned fee + fee paid to government would be applicable. In case of change in service, the cancellation fee wouldn't be applicable.